To start the year off right, we thought we should begin with an important introduction:
Meet our Thermetrics Service Engineers!
Without regular servicings, even the best equipment can drift and produce inaccurate results. To ensure optimal system operation, we recommend annual calibrations by a Thermetrics-trained Service Engineer. But who exactly are the service technicians who’ll be coming to your facility to service your Thermetrics system? Come meet them!
How long have you been with Thermetrics?
3 years
How many years of total industry experience do you have?
3 years
How many countries have you serviced systems in?
6 countries so far
Do you have a favorite system to service, and why?
Integrated chambers because they are one of the most reliable systems. The Newton Manikin takes second place.
What’s your craziest service trip story (that can be retold in public!)?
On a recent trip with my coworker Ian, we ended up talking to a guy at the hotel bar who was intrigued by our systems. Another fellow from France joined the conversation, and we had a great conversation in French. It’s been like 10 years since I’ve spoken French. Not a crazy story, but a nice service trip memory.
It seems that everyone at Thermetrics has built or heavily modified their car. You too?
As fun as it looks, I don’t have time for car modifications between traveling and playing in my Mariachi band.
How long have you been with Thermetrics?
2 years
How many years of total industry experience do you have?
3 years technical experience, 5 years customer service experience
How many countries have you serviced systems in?
3 countries. More to come!
Do you have a favorite system to service, and why?
Newton. When they are cared for with proper calibrations, they will last for a decade and easily complete over 10,000 hours of testing.
What’s your craziest service trip story (that can be retold in public!)?
On My first day in Portugal I met a great group of friends who Invited me out to experience the local culture. They took me to a poetry night at which they were performing and before I left they brought me into their home and cooked me a traditional homemade meal. It was my first time going on a trip alone and my first time in Europe and I had an amazing time.
It seems that everyone at Thermetrics has built or heavily modified their car. You too?
I drive a lightly modified BMW E91 wagon. Most recently, I upgraded the suspension and wheels to improve the handling. It’s my favorite gear-hauler and grocery-getter because it is practical but still sporty and stylish enough to put a smile on my face every time I am behind the wheel.
How long have you been with Thermetrics?
Newest addition! I’ve been here for 6 months now.
How many years of total industry experience do you have?
4 years
How many countries have you serviced systems in?
4 and counting.
Do you have a favorite system to service, and why?
Definitely the flash fire cylinder. Because who doesn’t like playing with fire?
What’s your craziest service trip story (that can be retold in public!)?
Going last minute to repair the CDC’s manikin, so they could meet their deadline to present to the President of the United States.
It seems that everyone at Thermetrics has built or heavily modified their car. You too?.
Yep, she’s a lightly modified but heavily maintenanced 1995 E36 M3. For the other carheads reading this, I’ve modified the intake, full exhaust, suspension, euro lights, and replica lightweight aero.
How long have you been with Thermetrics?
I started with Thermetrics in late June of ’23, and after just over half a year, I’m still excited to come to work everyday, learn something new, and work with some truly amazing people.
How many years of total industry experience do you have?
This particular industry is so unique, I feel like I have none! But I’ve been doing field service work for about 6 years, in industrial automation and manufacturing mostly.
How many countries have you serviced systems in?
U.S and Canada, but I’m going to Brazil next month.
Do you have a favorite system to service, and why?
I’d have to say the Newton Thermal Manikins, which are always complex and require special attention, but are extremely rewarding to fix.
What’s your craziest service trip story (that can be retold in public!)?
I have crazier sea stories than I have service trip stories, but if we’re being strictly professional, I’d have to say a few weeks ago in North Carolina, I accomplished 35 wet-board replacements; 140 discrete solder operations with 100% success rate!
It seems that everyone at Thermetrics has built or heavily modified their car. You too?
I’m not a car guy, but I am an enthusiastic skier.
How to Get Your Thermetrics Testing Equipment Serviced
Email support@thermetrics.com to request a quote and our Support Team will get you on the Calibration Calendar.
Calibration is the only way to ensure that your finely-tuned equipment continues to deliver the reliable data that your product development process requires. Reach out today and let’s get you calibrated!
