Thermetrics Annual Service Plan is a comprehensive customer support contract available for any Thermal Manikin, Hotplate or TPP system.
Thermetrics offers Annual Service Plans on three levels:
Level 1 (Standard Plan) – Free of charge with every Thermetrics system for system lifetime. This plan includes technical support via phone, email and remote connection.
Level 2 (Calibration Plan) – This plan includes annual system calibration as well as discounts on consumables and spare parts.
Level 3 (Full Plan) – This plan includes annual system calibration as well as any parts and field service required for keeping your equipment in top operating condition.
Annual Service Plans are offered as single year and multiyear packages and can be customized to best fit your needs. We do perform system calibrations at Thermetrics location (Seattle, WA) as well as at client site.
Please contact Thermetrics if you have any questions or want more information about Annual Service Plans for your thermal comfort testing systems.